Essential Japanese Phrases for Hotels | Enjoy a Comfortable Stay in Japan
Communicating smoothly at your hotel can make your stay much more comfortable. This page provides essential Japanese phrases for hotel reservations, check-in, using hotel facilities, dealing with problems, and check-out. Each phrase includes pronunciation and English translation so you can use them in real conversations with ease.
Key takeaways
At a hotel, you may need to use Japanese for checking in, using facilities, handling problems, and checking out. This page introduces useful phrases for each situation and explains key points for smooth communication. Learning these phrases in advance will help you enjoy a stress-free and comfortable stay in Japan.
- Essential Japanese phrases for hotel situations (check-in, room guide, facilities, troubleshooting, check-out, etc.)
- Tips for smoother communication (common words and useful expressions)
- Emergency phrases for handling problems (room issues, noise complaints, etc.)
Basic Phrases
| こんにちは。 Konnichiwa. |
Hello. |
| ありがとうございます。 Arigatou gozaimasu. |
Thank you. |
| すみません。 Sumimasen. |
Excuse me. / Sorry. |
| トイレはどこですか？ Toile wa doko desu ka? |
Where is the restroom? |
| 英語を話せますか？ Eigo o hanasemasu ka? |
Can you speak English? |
“すみません (sumimasen)” is a versatile phrase that can be used for both apologizing and getting someone’s attention.
Check-in
| チェックインをお願いします。 Chekku in wo onegai shimasu. |
I’d like to check in. |
| 予約しています。 Yoyaku shiteimasu. |
I have a reservation. |
| こちらがパスポートです。 Kochira ga pasupōto desu. |
Here is my passport. |
| これが予約の確認書です。 Kore ga yoyaku kakuninsho desu. |
Here is my confirmation slip. |
| 部屋の鍵をください。 Heya no kagi wo kudasai. |
Please give me my room key. |
“予約しています (Yoyaku shiteimasu)” is an essential phrase when confirming your reservation.
Room Guide
| 部屋は何階ですか？ Heya wa nan-kai desu ka? |
What floor is my room on? |
| エレベーターはどこですか？ Erebētā wa doko desu ka? |
Where is the elevator? |
| 朝食は何時からですか？ Choushoku wa nanji kara desu ka? |
What time is breakfast? |
| Wi-Fiのパスワードを教えてください。 Wi-Fi no pasuwādo o oshiete kudasai. |
Please tell me the Wi-Fi password. |
| チェックアウトは何時ですか？ Chekku auto wa nanji desuka? |
What time is check-out? |
| 荷物を運んでください。 Nimotsu wo hakonde kudasai. |
Please carry my luggage. |
“〜を教えてください (〜wo oshiete kudasai)” is a polite way to ask for information.
Inquiries and Requests
| タオルをもう一枚ください。 Taoru wo mou ichimai kudasai. |
Please give me one more towel. |
| ルームサービスをお願いします。 Rūmu sābisu wo onegai shimasu. |
I’d like to order room service. |
| ランドリーサービスはありますか？ Randorī sābisu wa arimasu ka? |
Do you have laundry service? |
| 部屋を掃除してもらえますか？ Heya wo souji shite moraemasuka? |
Could you clean my room? |
| ジムは使えますか？ Jimu wa tsukaemasu ka? |
Can I use the gym? |
“〜はありますか？ (〜wa arimasu ka?)” is a useful way to ask if a service is available.
Troubleshooting
| 部屋をロックしてしまいました。 Heya wo lokku shite shimaimashita. |
I’m locked out. |
| 部屋のエアコンが動きません。 Heya no eakon ga ugokimasen. |
The air conditioner in my room is not working. |
| お湯が出ません。 Oyu ga demasen. |
There is no hot water. |
| トイレが流れません。 Toile ga nagaremasen. |
The toilet doesn’t flush. |
| 隣の部屋がうるさいです。 Tonari no heya ga urusai desu. |
The next room is noisy. |
| 部屋を変えてもらえますか？ Heya wo kaete moraemasu ka? |
Can I change rooms? |
| 修理をお願いできますか？ Shuuri wo onegai dekimasuka? |
Can you fix it? |
If something is not working, use “〜が動きません (〜ga ugokimasen)” for appliances or “〜が出ません (〜ga demasen)” for water or air conditioning.
Check-out
| チェックアウトをお願いします。 Chekku auto wo onegai shimasu. |
I’d like to check out. |
| 部屋に忘れ物をしました。 Heya ni wasuremono wo shimashita. |
I forgot something in my room. |
| 領収書をください。 Ryōshūsho o kudasai. |
Please give me a receipt. |
| 5時まで荷物を預かっていただけますか？ Go-ji made nimotsu wo azukatte itadakemasuka? |
Can you store my luggage until 5 pm? |
| タクシーを呼んでください。 Takushī wo yonde kudasai. |
Please call a taxi. |
| 滞在を楽しみました。 Taizai wo tanoshimimashita. |
I enjoyed my stay. |
“〜をお願いします (〜o onegai shimasu)” is a polite way to make requests at the hotel.
Useful Hotel Words
| 部屋 Heya |
Room |
| 鍵 Kagi |
Key |
| 朝食 Chōshoku |
Breakfast |
| ルームサービス Rūmu sābisu |
Room service |
| フロント Furonto |
Front desk |
| コンシェルジュ Konsherujyu |
concierge |
Learning these words will help you understand hotel signs and communicate more easily.
This page introduced essential Japanese phrases for different hotel situations. Phrases like “〜をお願いします (Please ~)” and “〜はどこですか？ (Where is ~?)” are especially useful. By practicing these expressions in advance, you can enjoy a smooth and comfortable stay in Japan!
